By using this website you agree to the terms and conditions. these Terms and Conditions are written in accordance with the laws of England and Wales.
Price
All prices quoted include all taxes applicable in the UK. We reserve the right to alter prices and/or specifications at any time and without notice.
Purchasing
By submitting an order you are allowing us to use your personal information for the purpose of purchasing goods. we do not use personal details for any other purpose, and we do not store credit/debit card details. we do not share any information with third parties, except for STripe, who handle our payments and a courier service if necessary for deliveries.
Delivery
All deliveries will be sent via a tracked Royal Mail service, either 24 or 48 hours, as standard. Contact us directly if you wish for us to use a different service, and we’ll see if we can make it happen.
It is your responsibility to ensure that your delivery address and delivery instructions are as accurate as possible, and to include instructions for the courier if you are likely to be out at the time of attempted delivery. If a delivery attempt is made by a courier but cannot be completed because there is nobody at the address and no safe place has been designated, we cannot be held responsible for any detrimental impact the subsequent delay in delivery will have on the condition of goods. If a courier charged with delivering your goods categorises the item as having been ‘delivered’ or having had an ‘attempted delivery’ this is deemed proof that delivery was made.
There may be additional delivery charges for orders to Scotland, which are due to Royal Mail charging more for these services. Additionally, they do not offer a delivery time frame for the following postcodes on a 24 or 48 hour service:
- AB36–38, AB54–56, FK18–21, KA27–28, KW1–17, PA20–38, PA41–80, PH19–44, PH49–50, TR21–25, BT, GY, HS, IM, IV, JE and ZE
If you wish to place orders to more than one delivery address, you will need to place a separate order for each address
Returns
Distance Selling Regulations apply which provide you with a 14 day cancellation period.
If you wish to return your goods, contact us directly via email. We offer free returns within 14 days of purchase, either for store credit, a different item on the site, or a refund to the original payment method.
Discounted items are final sale and cannot be returned or exchanged.
All returned items must have no visible sign of wear or use, and should be returned in original packaging.
Comments and Complaints
If you would like to make a complaint or a comment please email us directly. we will do what we can to resolve any problems.
Copyright and Liabilities
The contents of this website are copyright to bailey homespun. Any unauthorised use is strictly prohibited.
We do not guarantee the accuracy of any information provided on this website except for the descriptions of products, and will not be held liable for any mistakes made.
bailey homespun is not liable for the content of any third-party websites linked from this website.
bailey homespun is not responsible for any business loss or damage, which does not result directly from their actions, or that was not foreseeable at the time of placing an order.